Understanding your UnitedHealthcare benefits
UnitedHealthcare offers different types of health plans. The benefits, provider network and authorization rules for substance use treatment depend on your specific plan. Check the member services information on your card rather than assuming every UnitedHealthcare plan has the same coverage.
Confirm the network for your exact plan, whether behavioral health benefits are administered separately, and which services require authorization.
Treatment options to discuss
The appropriate level of care depends on an assessment. Ask your plan about coverage for the recommended services before admission:
- Medical detox
- Residential treatment
- Partial hospitalization
- Intensive outpatient treatment
- Dual diagnosis treatment
These links describe our programs; they are not a statement that your plan covers every service.
Costs, network status and approval
Ask about your remaining deductible, copayments or coinsurance, and out-of-pocket limit. Confirm whether the facility and clinicians participate in your specific network and whether prior authorization or ongoing review is required.
Verification is not a guarantee of payment. Final coverage depends on eligibility, plan terms, medical necessity and any required approvals.
How to check your UnitedHealthcare plan
Have your insurance card and exact plan name ready when you speak with admissions. Our team can help you identify the information needed to check benefits and discuss next steps.
Start with insurance verification, review the admissions process, or contact our team. You can also call 844-292-5010.