Understanding your Carelon Behavioral Health benefits
Carelon Behavioral Health, formerly Beacon Health Options, supports behavioral health benefits for participating plans. If Carelon appears on your card or plan materials, confirm which organization manages your substance use treatment benefits.
Use the behavioral health contact number on your card. Confirm the applicable provider network, any referral or authorization requirements, and how your plan handles care in Arizona.
Treatment options to discuss
The appropriate level of care depends on an assessment. Ask your plan about coverage for the recommended services before admission:
- Medical detox
- Residential treatment
- Partial hospitalization
- Intensive outpatient treatment
- Dual diagnosis treatment
These links describe our programs; they are not a statement that your plan covers every service.
Costs, network status and approval
Ask about your remaining deductible, copayments or coinsurance, and out-of-pocket limit. Confirm whether the facility and clinicians participate in your specific network and whether prior authorization or ongoing review is required.
Verification is not a guarantee of payment. Final coverage depends on eligibility, plan terms, medical necessity and any required approvals.
How to check your Carelon Behavioral Health plan
Have your insurance card and exact plan name ready when you speak with admissions. Our team can help you identify the information needed to check benefits and discuss next steps.
Start with insurance verification, review the admissions process, or contact our team. You can also call 844-292-5010.