Question 1

How do I start the admissions process?

Accepted Answer

Getting started is simple. Call our admissions team or complete our confidential contact form. We'll discuss your situation, answer your questions, verify insurance benefits, and help determine the best level of care for your needs.

Question 2

Can I verify my insurance before enrolling?

Accepted Answer

Yes. Our team can verify your insurance benefits and explain any potential out-of-pocket costs before you begin treatment.

Question 3

How quickly can I be admitted?

Accepted Answer

In many cases, admissions can be completed the same day or within 24 hours, depending on clinical needs, bed availability, and insurance authorization requirements.

Question 4

What should I bring with me to treatment?

Accepted Answer

We recommend bringing comfortable clothing, personal hygiene items, prescription medications in their original containers, identification, insurance information, and any approved personal items. Our admissions team will provide a detailed packing list.

Question 5

What substances do you treat?

Accepted Answer

We provide treatment for individuals struggling with alcohol, opioids, fentanyl, heroin, methamphetamine, cocaine, prescription medications, marijuana, and other substances.

Question 6

Do I need detox before entering treatment?

Accepted Answer

Some individuals may require medical detox before beginning residential treatment. Our clinical team will conduct an assessment and recommend the safest and most appropriate level of care.

Question 7

Can I use my phone during treatment?

Accepted Answer

Phone and electronic device policies vary depending on the program and phase of treatment. Admissions staff can explain current policies and expectations before admission.

Decision Point Center Main Office in Prescott, Arizona

Real Clients. Real Recoveries.

“Truly remarkable/wonderful and genuine staff, counselors, Doctors, Therapists ect.”“Truly remarkable/wonderful and genuine staff, counselors, Doctors, Therapists ect.”

Frequently asked questions